---
title: "Advanced features - Auto-Respond Docs"
description: "Period comparison, clickable chart-to-table filtering, CSV export, and how filters combine on the Analytics page."
source: https://auto-respond.com/docs/analytics-reporting/advanced-features/
---

![Advanced features documentation guide](https://auto-respond.com/assets/docs/analytics-reporting-advanced-features.svg "Advanced features Documentation")

A visual guide to the Advanced features documentation, covering the setup, configuration, and workflow details explained on this page. Documentation illustration for Advanced features.

# Advanced features

The **Analytics** page goes beyond basic charts. This page covers the interactive features - comparing to a previous period, drilling from charts into the table, exporting to CSV, and how multiple filters combine.

## Getting here

In Auto-Respond, open **Analytics** from the **Auto Responder** section of the sidebar. The controls covered on this page sit at the top of the page and above the drillable table.

## Compare to previous period

A checkbox at the top of the page that overlays the matching earlier period on every chart.

### How it works

- The checkbox is labeled **Compare to previous period**.
- When on, the system calculates the “previous period” by shifting the current date range back by the same number of days. For example, **Last 30 Days** is compared to the 30 days before that. **Last Month** is compared to the month before.
- Every chart updates: line charts show the previous period in a lighter or dashed line, pies and doughnuts show previous-period values in a faded style.
- Turn the checkbox off at any time to return to a single-period view.

### When to use it

- Week-over-week or month-over-month reviews.
- Measuring the impact of a messaging change - run a period before and after the change with comparison on.
- Spotting whether lead volume is genuinely up, or whether last period was a dip.

## Clickable chart-to-table filtering

Most of the Analytics charts are clickable. Clicking applies a filter to the Source Data table below the charts.

### Which charts are clickable

| Chart                 | Clickable? | What clicking does                          |
| --------------------- | ---------- | ------------------------------------------- |
| Hours/Weekday         | No         | -                                           |
| Leads by Status       | Yes        | Filters the table to that status            |
| Leads Over Time       | No         | -                                           |
| Leads by Title        | Yes        | Filters the table to that service/job title |
| Phone Collection Rate | Yes        | Filters the table by phone state            |
| Leads by Source Type  | Yes        | Filters the table to that platform          |

### Active-filter chips

Every active filter appears as a chip above the table - for example, **Source: Yelp**, **Status: Answered**, **Title: Kitchen remodel**, or **Phone: Has phone**. Each chip has an **×** button to clear just that filter.

### How filters combine

Multiple chips combine as an **AND**. For example, clicking **Yelp** on the Source Type pie, then **Answered** on the Status pie, then **Phones Collected** on the Phone Collection doughnut shows only Yelp leads that got a reply and have a real phone number.

Filters always apply to the selected **date range** and **source selection** at the top of the page, so those act as outer constraints on every chart and on the table.

## The Source Data table

Below the charts is a **Source Data** summary table with one row per source. It respects all the same filters as the charts.

### Columns

- **Source** - the source icon and name.
- **Leads** - total leads in range matching all active filters.
- **Customer Answered** - count and percentage of leads where the customer’s last message arrived after the first business reply.
- **Phones** - count and percentage of leads with a real phone number.
- **Follow-ups** - business messages sent after the first greeting.
- **Welcome Messages** - first-contact greetings sent.
- **Sent** - total business messages sent.

Click any column header to sort by that column.

### The “All Sources” summary row

When more than one source is selected at the top of the page, an **All Sources** row is added to the top of the table with the combined totals:

- Counts are summed across all selected sources.
- Percentages are recomputed on the combined totals - so the “Customer Answered” percentage on the All Sources row is combined answered leads divided by combined total leads, not an average of per-source percentages.

## Export CSV

The **Export CSV** button at the top of the page downloads every lead in the selected date range and source selection.

### What’s in the file

The file contains one row per lead with these columns:

- **Source Type**
- **Lead Name**
- **Email**
- **Phone**
- **Status**
- **Date Created**
- **Memos**
- **Extra Info**
- **Address (Zip Code)**

### File name

Exports are named with the date range in the file name:

```
leads_export_YYYY-MM-DD_to_YYYY-MM-DD.csv
```

For example, `leads_export_2026-03-22_to_2026-04-21.csv`.

### What’s included

- The export respects the **date range** and **source selection** at the top of the page.
- Chart-click filter chips do **not** narrow the export - if you need a narrower list, adjust the date range or source selection first.

ℹ️

The CSV opens directly in Excel, Google Sheets, Numbers, and any standard spreadsheet tool. There is no PDF export or saved-report feature - re-run the export whenever you need a refreshed file.

## Putting it together

### Pick a date range and sources

Set a date range preset (or a custom range) and pick the sources you want to include at the top of the page.

### Turn on comparison if needed

Check **Compare to previous period** to overlay the matching earlier period on the charts.

### Click into a slice

Click a pie slice or doughnut segment to drill the table into a subset - by status, phone state, title, or source type.

### Stack filters

Click slices on multiple charts to combine filters (AND). Use the active-filter chips to see what’s applied, and **×** on a chip to remove just that one.

### Export what you see

Click **Export CSV** to save the lead list (respecting your date range and source selection) as a spreadsheet.

***

Questions? Email <support@auto-respond.com>.

Last updated: October 1, 2026
