---
title: "Documentation - Auto-Respond Docs"
description: "Documentation for Auto-Respond - AI-Powered Auto Responder"
source: https://auto-respond.com/docs/
---

![Documentation documentation guide](https://auto-respond.com/assets/docs/auto-respond-documentation.svg "Documentation Documentation")

A visual guide to the Documentation documentation, covering the setup, configuration, and workflow details explained on this page. Documentation illustration for Documentation.

# Auto-Respond documentation

Auto-Respond supports configured lead-response workflows for **Yelp, Thumbtack, Facebook Messenger, Facebook Lead Ads, Instagram, and Google Local Services Ads**. It creates channel-specific replies, runs follow-up sequences, collects contact details, and syncs supported lead data to a CRM. Each source uses its own connection setup, and Auto-Respond's built-in CRM keeps customer records, jobs, and appointments organized.

[Get Started → ](https://auto-respond.com/docs/get-started/add-first-source/)[Open App](https://app.auto-respond.com/login)

## Supported Platforms

[![Yelp](https://auto-respond.com/assets/integrations-animation/yelp.png) Yelp ](https://auto-respond.com/docs/get-started/add-first-source/)[![Thumbtack](https://auto-respond.com/assets/integrations-animation/thumbtack.svg) Thumbtack ](https://auto-respond.com/docs/get-started/add-first-source/)[![Facebook Messenger](https://auto-respond.com/assets/integrations-animation/facebook.png) Facebook Messenger ](https://auto-respond.com/docs/get-started/add-first-source/)[![Facebook Lead Ads](https://auto-respond.com/assets/integrations-animation/facebook.png) Facebook Lead Ads ](https://auto-respond.com/docs/get-started/add-first-source/)[![Instagram](https://auto-respond.com/assets/integrations-animation/Instagram.webp) Instagram ](https://auto-respond.com/docs/get-started/add-first-source/)[![Google Local Services Ads](https://auto-respond.com/assets/integrations-animation/local-services-ads.svg) Google Local Services Ads](https://auto-respond.com/docs/get-started/add-first-source/)

## Quick Start

[🔗](https://auto-respond.com/docs/get-started/add-first-source/)

[Add Your First Source](https://auto-respond.com/docs/get-started/add-first-source/)

[Connect Yelp, Thumbtack, Facebook, Instagram, or Google Local Services Ads to start capturing leads](https://auto-respond.com/docs/get-started/add-first-source/)

[💬](https://auto-respond.com/docs/messaging-settings/conversation-setup/)

[Set Up Conversation Flow](https://auto-respond.com/docs/messaging-settings/conversation-setup/)

[Configure AI-powered or custom message sequences to engage leads](https://auto-respond.com/docs/messaging-settings/conversation-setup/)

[📅](https://auto-respond.com/docs/messaging-settings/follow-ups/)

[Configure Follow-ups](https://auto-respond.com/docs/messaging-settings/follow-ups/)

[Set up automated sequences to nurture leads until they respond](https://auto-respond.com/docs/messaging-settings/follow-ups/)

[⚡](https://auto-respond.com/docs/messaging-settings/integrations/)

[Connect Your Tools](https://auto-respond.com/docs/messaging-settings/integrations/)

[Sync leads to your CRM and set up team notifications](https://auto-respond.com/docs/messaging-settings/integrations/)

## How It Works

1

Lead arrives

A customer messages you on Yelp, Thumbtack, Facebook, Instagram, Google Local Services Ads, or submits a Lead Ad form

2

Instant response

Replies instantly - 24/7 - according to your conversation setup

3

Contact collected

The system asks for and captures the lead’s phone number and email automatically

4

Follow-ups run

If no reply, automated follow-up sequences continue at smart intervals

5

You get notified

Your team is alerted via SMS, Slack, or Telegram

6

CRM synced

Lead and conversation history are pushed to your connected CRM and kept organized in the built-in CRM

New

## Voice Agent

An AI voice agent that automatically calls new leads, handles inbound calls, runs batch call campaigns, and books appointments.

[Explore Voice Agent →](https://auto-respond.com/docs/voice-agent/getting-started/)

[Getting Started Set up your AI voice agent ](https://auto-respond.com/docs/voice-agent/getting-started/)[Outbound Calling Auto-call new leads instantly ](https://auto-respond.com/docs/voice-agent/outbound-calling/)[Inbound Call Handling AI answers incoming calls ](https://auto-respond.com/docs/voice-agent/inbound-call-handling/)[Batch Campaign Calling Mass call campaigns ](https://auto-respond.com/docs/voice-agent/batch-campaign-calling/)[Call Forwarding Setup Route calls to your team ](https://auto-respond.com/docs/voice-agent/call-forwarding-setup/)[Knowledge Base Train the agent on your business ](https://auto-respond.com/docs/voice-agent/knowledge-base/)[Call Logs & Analytics Recordings and performance](https://auto-respond.com/docs/voice-agent/call-logs-analytics/)

## Core Features

💬 Messaging

- [Conversation Setup AI or custom first responses](https://auto-respond.com/docs/messaging-settings/conversation-setup/)
- [Follow-ups Smart timing based on business hours](https://auto-respond.com/docs/messaging-settings/follow-ups/)
- [Contact Collection Automated phone and email capture](https://auto-respond.com/docs/messaging-settings/contact-info/)
- [Message Timing Control when messages are sent](https://auto-respond.com/docs/messaging-settings/timing/)

📊 Lead Management

- [Leads Dashboard All inquiries from connected sources](https://auto-respond.com/docs/leads/)
- [Messages Conversation management tools](https://auto-respond.com/docs/leads/messages/)
- [Memos Private notes for your team](https://auto-respond.com/docs/leads/memos/)
- [Analytics & Reporting Performance tracking](https://auto-respond.com/docs/analytics-reporting/)

📇 Built-in CRM

- [CRM Overview How leads become customers and scheduled work](https://auto-respond.com/docs/crm/)
- [Contacts Customer profiles and linked conversations](https://auto-respond.com/docs/crm/contacts/)
- [Jobs Manage jobs in Calendar and List views](https://auto-respond.com/docs/crm/jobs/)
- [Calendar Setup Booking hours and appointment rules](https://auto-respond.com/docs/crm/calendars/)

🏢 Account Setup

- [Sources Overview Manage connected profiles](https://auto-respond.com/docs/get-started/pages-overview/)
- [Source Tokens OAuth profiles for bot identity](https://auto-respond.com/docs/get-started/source-tokens/)
- [Team Management User permissions and access](https://auto-respond.com/docs/team-management/)
- [Key Concepts Terminology reference](https://auto-respond.com/docs/get-started/key-concepts/)

🔌 Integrations

- [CRM Systems HubSpot, Pipedrive, Salesforce & more](https://auto-respond.com/docs/integrations/crm-systems/)
- [Communication Tools SMS, Slack, Telegram](https://auto-respond.com/docs/integrations/communication-tools/)
- [Zapier & Webhooks Connect any tool](https://auto-respond.com/docs/messaging-settings/integrations/)

## Integrations

CRM Systems

[HubSpot](https://auto-respond.com/docs/integrations/crm-systems/)[Pipedrive](https://auto-respond.com/docs/integrations/crm-systems/)[Salesforce](https://auto-respond.com/docs/integrations/crm-systems/)[GoHighLevel](https://auto-respond.com/docs/integrations/crm-systems/)[Workiz](https://auto-respond.com/docs/integrations/crm-systems/)[HousecallPro](https://auto-respond.com/docs/integrations/crm-systems/)[Monday.com](https://auto-respond.com/docs/integrations/crm-systems/)[SmartMoving](https://auto-respond.com/docs/integrations/crm-systems/)

Team Notifications

[Text Message (SMS)](https://auto-respond.com/docs/integrations/communication-tools/)[Slack](https://auto-respond.com/docs/integrations/communication-tools/)[Telegram](https://auto-respond.com/docs/integrations/communication-tools/)[Call Bridge](https://auto-respond.com/docs/integrations/communication-tools/)

Automation

[Zapier](https://auto-respond.com/docs/messaging-settings/integrations/)[REST Webhooks](https://auto-respond.com/docs/messaging-settings/integrations/)

Need help getting started?

Email us or use the in-app chat. We guide you through setup.

[✉ support@auto-respond.com ](mailto:support@auto-respond.com)[Key Concepts](https://auto-respond.com/docs/get-started/key-concepts/)