---
title: "AccuLynx Integration - Auto-Respond Docs"
description: "Connect Auto-Respond to AccuLynx and create roofing contacts and jobs from new leads, including contact details, address, notes, and conversation context."
source: https://auto-respond.com/docs/integrations/acculynx/
---

![AccuLynx Integration documentation guide](https://auto-respond.com/assets/docs/integrations-acculynx.svg "AccuLynx Integration Documentation")

A visual guide to the AccuLynx Integration documentation, covering the setup, configuration, and workflow details explained on this page. Documentation illustration for AccuLynx Integration.

# AccuLynx Integration

The AccuLynx integration turns a new Auto-Respond lead into an AccuLynx contact and job. It is designed for roofing teams that want every inquiry, customer detail, and conversation reference available in AccuLynx without manual data entry.

## What gets created

For each eligible lead, Auto-Respond creates:

- An AccuLynx contact with first and last name
- Phone number and email address, when available
- Mailing and billing address, when address details are available
- A related AccuLynx job
- Notes containing lead details, the first inquiry, the conversation link, and team memos
- A cross-reference back to the Auto-Respond lead

If a phone number is captured after the contact and job already exist, Auto-Respond can add that phone number to the existing AccuLynx contact. Phone numbers that cannot be normalized to 10 digits are preserved in the notes instead of being discarded.

## Connect AccuLynx

### Get an AccuLynx API key

Ask your AccuLynx account administrator for an API key that can create contacts and jobs.

### Open the integration

In Auto-Respond, open a source and go to **Messaging Settings > Integrations > CRM > AccuLynx**.

### Save the API key

Paste the key into **API key** and click **Save**. Auto-Respond validates the key before storing the connection.

### Choose the lead filters

Turn on **Create lead in CRM only when contact info is received** if AccuLynx should only receive leads with a phone number or email. Turn on **Create only new leads** if existing leads should be skipped.

### Enable the integration

Turn **Enabled** on. The connection can be saved while disabled, so this final step is required before leads begin syncing.

## Duplicate protection

After creating the AccuLynx contact and job, Auto-Respond stores both AccuLynx IDs on the lead. Later integration events reuse the saved contact and do not create a second job for the same Auto-Respond lead.

## Validate or disconnect

Expand the saved AccuLynx connection and click **Validate API key** to test it again. To disconnect, click the delete button and confirm. Disconnecting removes the API key and disables the integration for that source.

## Troubleshooting

- **API key fails validation:** copy the key again and confirm it belongs to an AccuLynx account with contact and job access.
- **Connected but no job is created:** confirm **Enabled** is on and check whether the contact-info or new-lead filters are excluding the lead.
- **Phone number appears only in notes:** AccuLynx receives a structured phone only when it can be normalized to 10 digits.
- **Address is incomplete:** only the address fields captured on the lead can be sent.
- **A duplicate job was skipped:** the integration creates one AccuLynx job per Auto-Respond lead by design.

ℹ️

The latest integration error is shown on the integration card. Use it together with **Validate API key** when diagnosing a failed connection.

***

Questions about the AccuLynx integration? Email <support@auto-respond.com>.

Last updated: August 29, 2026