--- title: "Integrations Overview - Auto-Respond Docs" description: "Connect Auto-Respond to your CRM, communication tools, and automation platforms" source: https://auto-respond.com/docs/integrations/ --- ![Integrations Overview documentation guide](https://auto-respond.com/assets/docs/integrations.svg "Integrations Overview Documentation") A visual guide to the Integrations Overview documentation, covering the setup, configuration, and workflow details explained on this page. Documentation illustration for Integrations Overview. # Integrations Overview Auto-Respond can push every inquiry it handles into the tools you already use - your CRM, your team chat, or any other app connected through Zapier. Once an integration is turned on, lead data flows over automatically as conversations happen. No copy-paste, no missed records. ℹ️ Integrations are configured **per source**. Open any source (Yelp, Thumbtack, etc.) → **Messaging Settings** → **Integrations** tab. Each integration appears as its own card with an enable toggle, its settings, and a **Validate Connection** button. ## How the Integrations tab is organized The **Integrations** tab splits every integration across three sub-tabs. The sub-tab an integration lives on tells you what it’s for: - **Messengers** - integrations that alert your team or hand the live conversation off to another inbox. This is where **Slack**, **SMS**, **Telegram**, and **LeadConnector Messaging Sync** (GoHighLevel Messenger) live. - **CRM** - integrations that create or update contact and job records in your CRM. This is where **HubSpot**, **Pipedrive**, **Workiz**, **LeadConnector** (GoHighLevel), **Housecall Pro**, **ServiceTitan**, **AccuLynx**, **Quickbase**, **SmartMoving**, **Salesforce**, **Monday.com**, and **Zapier** live. - **Other** - integrations that do something more specialized than a simple alert or a CRM push. This is where **Call Bridge**, **Voice Agent**, **REST Webhook**, and **Lead Reply API** live. Each sub-tab shows one card per integration. You can enable any combination across the three sub-tabs on the same source. ## Jump to a category ### [CRM Systems](https://auto-respond.com/docs/integrations/crm-systems/) [Send every lead to HubSpot, Pipedrive, Workiz, LeadConnector (GoHighLevel), Housecall Pro, ServiceTitan, AccuLynx, Quickbase, SmartMoving, Salesforce, Monday.com, or Zapier.](https://auto-respond.com/docs/integrations/crm-systems/) ### [Communication Tools](https://auto-respond.com/docs/integrations/communication-tools/) [Get notified when leads come in via SMS, Slack, Telegram, or push the conversation into LeadConnector Messaging Sync.](https://auto-respond.com/docs/integrations/communication-tools/) ### [REST Webhook (Custom CRM)](https://auto-respond.com/docs/integrations/rest-webhook/) [For any CRM or internal system not in the supported list - Auto-Respond POSTs lead events as JSON to a URL you host, with an X-Secret-Key header for verification.](https://auto-respond.com/docs/integrations/rest-webhook/) ### [Lead Reply API](https://auto-respond.com/docs/integrations/lead-reply-api/) [Paired with the REST Webhook - lets an external system send replies back into Auto-Respond so they're delivered to the lead as if sent from inside the app.](https://auto-respond.com/docs/integrations/lead-reply-api/) ### [Call Bridge](https://auto-respond.com/docs/integrations/call-bridge/) [When a lead shares a phone number, Auto-Respond calls you first and then connects you to the lead on the same line.](https://auto-respond.com/docs/integrations/call-bridge/) ## How integrations work in Auto-Respond - Each integration lives on the **Integrations** tab of a source. - Every card has an **Enable** toggle that turns the integration on or off just for that source. - If the source belongs to a parent business, you’ll also see an **Inherit from parent** toggle so you can fall back to the parent’s settings or override them. - Most integrations have a **Validate Connection** button that checks your credentials immediately. If something is wrong, the error is shown right on the card. - If the integration ever hits an error while processing a lead, the last error and its timestamp are shown on the card so you can see what happened. - To remove an integration, click **Disconnect**. You’ll be asked to confirm. Credentials are cleared and no more data is sent until you reconnect. ## Common options on CRM cards Many CRM integrations offer these filters. The exact options depend on the connector, so use each integration’s dedicated page for the final behavior: - **Create customer only when contact info is captured** - only push the lead once you’ve collected a phone number or email. - **Create only for new leads** - skip leads that already exist in the CRM. - **Include source name** - add the Auto-Respond source/location name to the CRM record. ## Which CRMs are supported? Auto-Respond has direct connectors for **HubSpot**, **Pipedrive**, **Workiz**, **LeadConnector** (GoHighLevel), **Housecall Pro**, **ServiceTitan**, **AccuLynx**, **Quickbase**, **SmartMoving**, **Salesforce**, and **Monday.com**. It also supports [Zapier](https://auto-respond.com/docs/integrations/zapier/) for no-code routing. If your CRM is not on that list, use [REST Webhook (Custom CRM)](https://auto-respond.com/docs/integrations/rest-webhook/) to have Auto-Respond POST lead events to a URL you control. ## Which communication tools are supported? For team notifications, Auto-Respond supports **SMS**, **Slack**, **Telegram**, and **email**. See [Communication Tools](https://auto-respond.com/docs/integrations/communication-tools/) for setup. *** Questions about integrations? Email . Last updated: October 1, 2026