--- title: "AI Auto Responder for Yelp, Thumbtack & Calls | Auto-Respond" description: "Auto-Respond is an AI auto responder for Yelp, Thumbtack, Facebook, Instagram, and Google LSA leads, plus an AI voice agent that calls back. 7-day free trial." source: https://auto-respond.com/ --- Messages, Calls, Bookings [Our Android app is here](#mobile-app) # AI Auto Responder and Voice Agent for Service-Business Leads Auto-Respond is an AI auto responder and front desk for the leads you already pay for on Yelp, Thumbtack, Facebook, Instagram, and Google Local Services Ads. On enabled channels, it can create the first reply in under 2 seconds, call back, book an appointment, and create the customer record using your business rules, day or night. Supports Yelp Thumbtack Facebook Instagram Google Local Services Ads - Replies in under 2 seconds - Calls back instantly, 24/7 - Books the job on your calendar - Files the customer in your CRM [Start 7-Days Free Trial](https://app.auto-respond.com/login) [🔊 See how voice agent works](#voice-agent) ## Watch how easy it is to get started Now on Android ## Your leads, wherever you go. Meet the Auto-Respond mobile app. Review new inquiries, stay close to every conversation, and manage follow-ups from your phone. [GET IT ON**Google Play**](https://play.google.com/store/apps/details?id=com.autorespond.app) iPHONE APP**Coming soon** Already have an account? Sign in to the Android app with your existing credentials. Voice Agent AI Voice Agent\ For Service Businesses ---------------------- Calls leads instantly. Answers your phone. Books appointments. Explore the full [AI voice agent](https://auto-respond.com/ai-voice-agent/) workflow for lead callbacks, phone answering, qualification, and booking. No code. Setup in under 2 minutes! ### Calls New Leads Calls new leads instantly, qualifies, answers questions, and books appointments while they're hot. ### Answers Your Phone Answers calls 24/7, handles questions, gives quotes, takes notes and books jobs. ### Batch Campaign Calling Upload a List and AI calls hundreds of old customers to reactivate and book. Instant Calls New Leads 24/7 Never Misses Calls <2 min Setup Time ## How to Configure Lead Response Workflows with Auto-Respond Connect supported lead sources, review your business details, and configure channel-specific response workflows in Auto-Respond. 1. 1 ### Sign up and choose your lead sources Create your Auto-Respond account and select which lead channels you want to configure: Yelp ($99/mo), Thumbtack ($99/mo), Facebook Messenger ($49/mo), Facebook Lead Ads ($19/mo), Instagram ($49/mo), Google Local Services Ads ($49/mo), or AI Voice Agent ($10/mo phone + $1/min). Pay only for the channels you activate. 2. 2 ### Connect supported lead sources Connect each supported source using the setup available for that channel. Some sources use account authorization, while custom CRM connections depend on the API or webhook access that CRM provides. 3. 3 ### Review your business details Add or review your services, pricing, business hours, service area, and brand details. These inputs control the response rules and the prices or ranges the AI can use. 4. 4 ### Customize voice and response rules Set the brand voice, escalation rules, quote thresholds, and the questions that can trigger an optional outbound AI voice call. 5. 5 ### Activate each configured workflow Auto-Respond applies the workflow selected for each source, including follow-up rules, booking or handoff, and optional AI voice calls. 6. 6 ### Review conversations and refine the rules Review response timing, escalations, and the accuracy of configured quotes and questions. Adjust each source workflow from your own operating data instead of assuming a conversion result. Inside the app ## From new lead to booked job Real screens from the Auto-Respond product tour. Connect a source, teach the AI your business rules, follow every conversation, and see the appointment land in Jobs. ### Sources dashboard - What you see An active Demo Plumbing source, its connection status, and shortcuts to messaging and voice settings. - How it helps Manage every lead channel from one place and spot a connection issue before an opportunity is missed. ![Auto-Respond Sources dashboard showing an active Demo Plumbing lead source](https://auto-respond.com/assets/product/ai-lead-response-software-connected-source.webp "Sources dashboard") The Auto-Respond Sources dashboard displays an active Demo Plumbing source, connection status, and shortcuts for messaging and voice settings. Sources dashboard: confirm that a lead source is connected and ready. ### Messaging Settings - What you see The AI Instructions field, service and pricing controls, and the appointment scheduling option for one source. - How it helps Set approved business rules once so every response stays accurate without your team rewriting the same guidance. ![Auto-Respond messaging settings with customized AI instructions](https://auto-respond.com/assets/product/ai-lead-response-software-ai-instructions.webp "Messaging Settings") The Auto-Respond Messaging Settings screen shows customized AI instructions, service and pricing controls, and appointment scheduling options. Messaging Settings: define the facts and rules used in lead responses. ### Lead Conversation - What you see The complete message thread, captured contact and job details, voice call status, and call summary. - How it helps See the lead's context and next step together, so staff can take over immediately without switching between tools. Lead answered ![Auto-Respond lead conversation showing captured details, AI messages, voice call status, and a call summary](https://auto-respond.com/assets/product/ai-lead-response-software-lead-call-summary.webp "Lead Conversation") The Auto-Respond Lead Conversation screen combines a customer message thread, captured job details, voice-call status, and a concise call summary. Lead Conversation: review the full customer context and the next action in one place. ### Jobs dashboard - What you see A booked on-site estimate with the customer, scheduled time, current status, and priority. - How it helps Turn a qualified conversation into trackable work and give the team a clear view of what is scheduled next. ![Auto-Respond Jobs dashboard showing a scheduled on-site estimate](https://auto-respond.com/assets/product/ai-lead-response-software-booked-job.webp "Jobs dashboard") The Auto-Respond Jobs dashboard displays a scheduled on-site estimate with the customer, appointment time, status, and priority. Jobs dashboard: track the booked appointment created from a qualified lead. Auto Responder Features What Can You Configure\ in Your AI Auto Responder? -------------------------- Set the facts the AI may use, connect supported lead channels, and choose when a conversation hands off to your team. ### Configured AI Replies Uses the services, prices, rules, and instructions you approve for each connected business. ### AI Lead Response Creates a context-aware first reply in under 2 seconds using the rules you set for each connected channel. ### Quote Generation Builds quotes from the lead details and the services, prices, and rules you configure. ### Lead Nurturing Runs configured follow-up sequences and stops when the lead replies or books. ### Lead Qualification and Booking Asks the questions you configure, routes the conversation, and can book an appointment using your business rules. ### Custom Configuration Tailor every aspect of responses to match your brand voice and business requirements. ### Always-On Lead Capture Receives supported lead events and applies the response workflow configured for that channel. ### Unlimited Team Members Add as many staff or team members as the business needs. ### Messages and Phone Calls Handles supported marketplace enquiries, instant lead callbacks, and inbound phone answering from one dashboard. ### Business Fact Guardrails Control which services, prices, rules, and answers the AI may use. Ready to configure your lead response? Seamless Integration Which Lead Sources and CRMs\ Can You Connect? ---------------- Choose from the supported integrations shown below. Setup time depends on the connected account and provider. Thumbtack is identified as a compatible third-party connection. Auto-Respond is an independent service. ### How AI Lead Response Works Connect your supported lead sources, add the [AI voice agent](https://auto-respond.com/ai-voice-agent/), and send qualified enquiries into the CRM your team already uses. 1 #### Enquiry Captured A new message or phone enquiry arrives from a connected source 2 #### AI Lead Response The enabled workflow replies, calls back, and asks your qualifying questions 3 #### Appointment Booked Scheduling rules offer and record the next available appointment #### Customer Filed The record syncs to a connected CRM or is handed to your team ### Lead Platforms [![Thumbtack integration](https://auto-respond.com/assets/integrations-animation/thumbtack.svg)](https://auto-respond.com/docs/lead-sources/thumbtack/) [Thumbtack](https://auto-respond.com/docs/lead-sources/thumbtack/) [Active](https://auto-respond.com/docs/lead-sources/thumbtack/) [![Yelp integration](https://auto-respond.com/assets/small/yelp-64.webp)](https://auto-respond.com/docs/lead-sources/yelp/) [Yelp](https://auto-respond.com/docs/lead-sources/yelp/) [Active](https://auto-respond.com/docs/lead-sources/yelp/) [![Facebook integration](https://auto-respond.com/assets/small/facebook-64.webp)](https://auto-respond.com/docs/lead-sources/facebook-messenger/) [Facebook](https://auto-respond.com/docs/lead-sources/facebook-messenger/) [Active](https://auto-respond.com/docs/lead-sources/facebook-messenger/) [![Instagram integration](https://auto-respond.com/assets/small/Instagram-64.webp)](https://auto-respond.com/docs/lead-sources/instagram/) [Instagram](https://auto-respond.com/docs/lead-sources/instagram/) [Active](https://auto-respond.com/docs/lead-sources/instagram/) [![Google Local Services Ads integration](https://auto-respond.com/assets/integrations-animation/local-services-ads.svg)](https://auto-respond.com/docs/lead-sources/google-local-ads/) [Google Local Services Ads](https://auto-respond.com/docs/lead-sources/google-local-ads/) [Active](https://auto-respond.com/docs/lead-sources/google-local-ads/) ### CRM Systems [![HubSpot integration](https://auto-respond.com/assets/integrations-animation/hubspot.svg)](https://auto-respond.com/docs/integrations/hubspot/) [HubSpot](https://auto-respond.com/docs/integrations/hubspot/) [Active](https://auto-respond.com/docs/integrations/hubspot/) [![SmartMoving integration](https://auto-respond.com/assets/integrations-animation/SmartMoving.webp)](https://auto-respond.com/docs/integrations/smartmoving/) [SmartMoving](https://auto-respond.com/docs/integrations/smartmoving/) [Active](https://auto-respond.com/docs/integrations/smartmoving/) [![Salesforce integration](https://auto-respond.com/assets/small/salesforce-logo-64.webp)](https://auto-respond.com/docs/integrations/salesforce/) [Salesforce](https://auto-respond.com/docs/integrations/salesforce/) [Active](https://auto-respond.com/docs/integrations/salesforce/) [![ServiceTitan integration](https://auto-respond.com/assets/integrations-animation/service-titan.svg)](https://auto-respond.com/docs/integrations/servicetitan/) [ServiceTitan](https://auto-respond.com/docs/integrations/servicetitan/) [Active](https://auto-respond.com/docs/integrations/servicetitan/) [![Workiz integration](https://auto-respond.com/assets/integrations-animation/workiz.png)](https://auto-respond.com/docs/integrations/workiz/) [Workiz](https://auto-respond.com/docs/integrations/workiz/) [Active](https://auto-respond.com/docs/integrations/workiz/) [![Housecall Pro integration](https://auto-respond.com/assets/integrations-animation/housecallpro.png)](https://auto-respond.com/docs/integrations/housecallpro/) [Housecall Pro](https://auto-respond.com/docs/integrations/housecallpro/) [Active](https://auto-respond.com/docs/integrations/housecallpro/) [![Monday.com integration](https://auto-respond.com/assets/small/monday-logo-64.webp)](https://auto-respond.com/docs/integrations/monday/) [Monday.com](https://auto-respond.com/docs/integrations/monday/) [Active](https://auto-respond.com/docs/integrations/monday/) [![Pipedrive integration](https://auto-respond.com/assets/integrations-animation/pipedrive.webp)](https://auto-respond.com/docs/integrations/pipedrive/) [Pipedrive](https://auto-respond.com/docs/integrations/pipedrive/) [Active](https://auto-respond.com/docs/integrations/pipedrive/) [![AccuLynx integration](https://auto-respond.com/assets/integrations-animation/acculynx.svg)](https://auto-respond.com/docs/integrations/acculynx/) [AccuLynx](https://auto-respond.com/docs/integrations/acculynx/) [Active](https://auto-respond.com/docs/integrations/acculynx/) [![Quickbase integration](https://auto-respond.com/assets/integrations-animation/quickbase.svg)](https://auto-respond.com/docs/integrations/quickbase/) [Quickbase](https://auto-respond.com/docs/integrations/quickbase/) [Active](https://auto-respond.com/docs/integrations/quickbase/) [![GoHighLevel integration](https://auto-respond.com/assets/integrations-animation/highlevel.jpeg)](https://auto-respond.com/docs/integrations/gohighlevel/) [GoHighLevel](https://auto-respond.com/docs/integrations/gohighlevel/) [Active](https://auto-respond.com/docs/integrations/gohighlevel/) [![Zapier integration](https://auto-respond.com/assets/integrations-animation/zapier.webp)](https://auto-respond.com/docs/integrations/zapier/) [Zapier](https://auto-respond.com/docs/integrations/zapier/) [Active](https://auto-respond.com/docs/integrations/zapier/) [![More On Demand integration](https://auto-respond.com/assets/integrations-animation/3dots.png)](https://auto-respond.com/docs/integrations/) [More On Demand](https://auto-respond.com/docs/integrations/) ### Communication [![SMS integration](https://auto-respond.com/assets/integrations-animation/sms-icon.svg)](https://auto-respond.com/docs/integrations/sms/) [SMS](https://auto-respond.com/docs/integrations/sms/) [Active](https://auto-respond.com/docs/integrations/sms/) [![Telegram integration](https://auto-respond.com/assets/small/telegram-logo-64.webp)](https://auto-respond.com/docs/integrations/telegram/) [Telegram](https://auto-respond.com/docs/integrations/telegram/) [Active](https://auto-respond.com/docs/integrations/telegram/) [![Slack integration](https://auto-respond.com/assets/integrations-animation/slack.webp)](https://auto-respond.com/docs/integrations/slack/) [Slack](https://auto-respond.com/docs/integrations/slack/) [Active](https://auto-respond.com/docs/integrations/slack/) ## How Auto-Respond Compares to Manual Response and Answering Services Side-by-side feature matrix. Speed-to-lead, after-hours coverage, voice callbacks, and pricing model - exactly what matters when you're paying for every lead. | Feature | **Auto-Respond** | Manual Response | Answering Service | | -------------------------------------------- | ----------------------------------------- | ---------------------------- | ----------------------------------- | | First-response time | **Under 2 seconds** | 15 min – 4 hours | Varies by provider | | After-hours coverage | **24/7** | No | Limited / extra cost | | Reads actual lead intent | **Yes - every reply tailored** | Yes (when human replies) | Yes | | Carries full conversation forward | **Yes - until handoff or booking** | Yes (manual) | Yes (live transfer / message) | | AI voice agent callback | **Yes - instant callback** | No | No - inbound only | | Books appointments directly | **Yes - into your calendar** | Yes (manual scheduling) | Sometimes | | Multi-platform (Yelp + Thumbtack + FB + LSA) | **Yes - single dashboard** | Yes (juggle inboxes) | Phone only | | Pricing model | **Per-source: $19–$99/mo + $1/min voice** | Your time × hourly cost | Monthly plans or per-minute billing | | Setup time | **Under 2 minutes, no code** | None - but ongoing time cost | Script training required | | Conversion lift vs manual response | **More booked jobs from instant reply** | Baseline | Limited - slower, scripted | Speed-to-lead research cited across our content: MIT (Oldroyd, 2007) and Harvard Business Review (2011). See our [methodology page](https://auto-respond.com/methodology/) for how we define and measure response time. Simple Pricing What Does Auto-Respond\ Cost Per Month? --------------- Per-source monthly pricing. Under 2-minute setup. Voice calls at $1 per billable minute. Cancel online. ### Platform License Pay only for the sources you connect - Unlimited Text Responses - Configured AI or predefined replies - AI voice callback and appointment booking - Yelp + Thumbtack integration - AI-powered quote generation - Lead qualification and routing - CRM integrations - Unlimited team members - Configured response workflows - Custom response templates Pricing per source Yelp $99/mo Thumbtack $99/mo Facebook (Messenger) $49/mo Facebook (Lead Ads) $19/mo Instagram $49/mo Google Local Services Ads $49/mo Dedicated Phone Number $10/mo Voice Minutes $1 per billable minute [Create Account](https://app.auto-respond.com/login) A 7-day trial applies only to eligible first-time customers and locations only when the exact order summary shows it. Reconnected, transferred, reactivated, or previously subscribed locations do not automatically receive another trial. ### Platform License Pay only for the sources you connect - Unlimited Text Responses - Configured AI or predefined replies - AI voice callback and appointment booking - Yelp + Thumbtack integration - AI-powered quote generation - Lead qualification and routing - CRM integrations - Unlimited team members - Configured response workflows - Custom response templates [Create Account](https://app.auto-respond.com/login) A 7-day trial applies only to eligible first-time customers and locations only when the exact order summary shows it. Reconnected, transferred, reactivated, or previously subscribed locations do not automatically receive another trial. ![Payment Method](https://auto-respond.com/assets/payments/stripe.png)![Payment Method](https://auto-respond.com/assets/payments/paypal.svg)![Payment Method](https://auto-respond.com/assets/payments/apple-pay.svg)![Payment Method](https://auto-respond.com/assets/payments/google-pay.svg)![Payment Method](https://auto-respond.com/assets/payments/amazon-pay.svg)![Payment Method](https://auto-respond.com/assets/payments/american-express.svg)![Payment Method](https://auto-respond.com/assets/payments/mastercard-alt.svg)![Payment Method](https://auto-respond.com/assets/payments/visa.svg) Pricing per source Yelp $99/mo Thumbtack $99/mo Facebook (Messenger) $49/mo Facebook (Lead Ads) $19/mo Instagram $49/mo Google Local Services Ads $49/mo Dedicated Phone Number $10/mo Voice Minutes $1 per billable minute Each active source is a monthly recurring charge. Activating a paid source mid-cycle may create the prorated charge shown before confirmation. Voice Agent numbers are $10/month each; inbound and outbound voice usage is $1 per billable minute. Completed non-batch calls of at least 10 seconds round up to the next whole minute per call. Eligible completed batch-call durations are aggregated within each immutable usage report and that aggregate rounds up to the next whole minute. Cancel online from Billing. [Terms](https://auto-respond.com/tos/) · [Privacy](https://auto-respond.com/privacy/) · [Billing, Cancellation & Refund Policy](https://auto-respond.com/billing-policy/) Customer Success Stories Customer Stories\ From Service Businesses ----------------------- Real businesses using voice agents and auto-response to close more deals. “This system completely transformed our lead response process. It feels like having a dedicated team member who never sleeps and always responds professionally. Our booking rate increased just from faster response times. it's honestly like magic.” ![CA Electrical Group](https://auto-respond.com/assets/small/yelp-auto-respond-ca-electrical-group-96.webp) ### Benjamin M Owner CA Electrical Group “I thought it was just an auto-responder, but it's a full employee. It texted the Yelp lead, then immediately called them, negotiated the time, and booked the estimate. I just woke up to the notification. Insane.” ![Studio Abm Builders](https://auto-respond.com/assets/small/yelp-auto-respond-studio-abm-builders-96.webp) ### Studio Abm Builders Team Studio Abm Builders “The batch calling feature saved our month. We uploaded our old leads, and the AI called them all. We filled our schedule just from old customers.” ![Royal Garage Door & Gate Services](https://auto-respond.com/assets/small/yelp-auto-respond-royal-gates-96.webp) ### Royal Garage Door Team Royal Garage Door & Gate Services “Look, construction gets busy. When Yelp blows up with storm damage calls, this AI keeps up when we can't. Customers tell us 'thanks for the quick response'. they have no idea it's AI! We're booking more jobs because we never miss a lead.” ![Power Builders](https://auto-respond.com/assets/small/yelp-auto-respond-power-builders-96.webp) ### Power Builders Team Power Builders “It handles everything. A lead came in from Thumbtack, the AI texted them, they didn't reply, so the AI called them. It answered their questions about pricing and booked the job. It's a complete sales machine.” ![EL Garage Doors](https://auto-respond.com/assets/small/yelp-auto-respond-el-garage-doors-96.webp) ### Eden L Owner EL Garage Doors “I'm usually in bed by 10 PM, but HVAC emergencies don't follow business hours. Now when someone reaches out at 11:47 PM, the AI is there immediately. By morning I have conversation history, customer info, and often a scheduled appointment. Revenue is up year-over-year.” ![HVAC & Insulation Gurus](https://auto-respond.com/assets/small/yelp-auto-respond-hvac-96.webp) ### Lior Zeevi Owner HVAC & Insulation Gurus See how service businesses use Auto-Respond ## Auto-Respond FAQ - Yelp, Thumbtack, and Voice Agent - What is Auto-Respond and how does it work? **Auto-Respond is AI lead response software for supported marketplace messages and phone calls. For Yelp, it creates a job-specific response in under 2 seconds.** Depending on the features you enable, it can reply, call the lead, qualify the enquiry, book an appointment, and create or update the customer record in a connected CRM. - How fast can I deploy Auto-Respond on my Yelp or Thumbtack account? **The self-service setup is designed to take under 2 minutes, and supported accounts can be configured the same day.** No coding is required. Connection, authorization, review, and third-party platform availability can affect activation time. Review your business instructions before enabling responses to new leads. - How much does Auto-Respond cost? **Pricing is per source: Yelp $99/mo, Thumbtack $99/mo, Google Local Services Ads $49/mo, Facebook Messenger $49/mo, Facebook Lead Ads $19/mo, Instagram DMs $49/mo. AI Voice Agent is $10/mo per phone number plus $1 per minute of talk time (inbound and outbound calls).** Each active source is a separate recurring monthly charge. Core sources have no setup fee or fixed-term contract. The order summary shows any amount due immediately, including proration, before confirmation. - What is speed-to-lead and why does response time matter? **Speed-to-lead is the time between a lead inquiry and your first reply. Waiting from 5 to 30 minutes to respond makes you 100x less likely to contact a lead and 21x less likely to qualify it (MIT, Oldroyd 2007).** The cited lead-response research is not specific to Thumbtack and does not establish ranking or profile-placement effects. Measure response time and booked jobs in your own account to evaluate the result. - Will the AI actually sound human, or will customers know it's a bot? **The AI uses your brand voice, references the customer's specific job details, asks natural follow-up questions, and adapts tone based on inquiry type.** It does not rely on one generic auto-reply template. Responses use the lead's actual message and your approved business facts. The assistant never claims to be human and confirms it is an AI assistant whenever a customer asks. AI use should be disclosed wherever the channel or applicable rules require it. - What happens if the AI cannot answer a customer question? **When the AI detects an out-of-scope question (custom quote, complex scheduling, sensitive complaint), it escalates to your team via SMS, email, or your CRM with full conversation context.** You can configure escalation thresholds - for example, always hand off when a lead asks for pricing on a non-standard job, or when sentiment turns negative. The handoff includes the full transcript so your rep doesn't need to re-ask anything. - How do I cancel or pause a source? **Cancel future source renewals online from the Billing area; the confirmation shows when cancellation takes effect.** The Pause control stops service activity but is not a substitute for canceling the recurring charge in Billing. Charges already incurred, refunds, and account-data handling follow the Billing Policy, Terms of Use, and Privacy Policy. Review the [Terms of Use](https://auto-respond.com/tos/), [Privacy Policy](https://auto-respond.com/privacy/), and [Billing, Cancellation & Refund Policy](https://auto-respond.com/billing-policy/). Ready to Improve\ Your Lead Response? ------------------- Configure lead replies, quotes, follow-ups, and team handoff around the facts and rules your business approves. 7-day free trial No setup fees Cancel anytime Configured response workflows [Start Your Free Trial](https://app.auto-respond.com/login) ![CA Electrical Group](https://auto-respond.com/assets/testimonials/yelp-auto-respond-ca-electrical-group.png) ![Studio Abm Builders](https://auto-respond.com/assets/testimonials/yelp-auto-respond-studio-abm-builders.png) ![Royal Garage Door & Gate Services](https://auto-respond.com/assets/testimonials/yelp-auto-respond-royal-gates.png) ![Power Builders](https://auto-respond.com/assets/testimonials/yelp-auto-respond-power-builders.png) ![EL Garage Doors](https://auto-respond.com/assets/testimonials/yelp-auto-respond-el-garage-doors.png) ![HVAC & Insulation Gurus](https://auto-respond.com/assets/testimonials/yelp-auto-respond-hvac.png) Customer stories from service businesses Business rules and approved facts configured for each account