A reply about their actual job
Use the customer's inquiry and your business information to start a useful conversation.
Thumbtack auto responder
Keep Thumbtack inquiries moving while you work. Auto-Respond sends a job-specific first reply in under 2 seconds on supported leads, then uses your instructions to continue the conversation.
7 days to try it Cancel anytime
Optional voice callback requires a callable number and is billed separately.
One platform. The channels you already use.
Keep doing what you do best
Respond with the details a homeowner needs to keep talking to your business.
Use the customer's inquiry and your business information to start a useful conversation.
Collect the service needed, location, and timing using the qualifying instructions you choose.
Offer appointments when scheduling is enabled and keep the lead details together for your team.
Let the first response start while you finish the task in front of you. Ask for the location, service details, and timing you need to assess the job.
A configured Day 1, Day 3, and Day 7 sequence keeps unanswered leads moving. It stops when the customer replies or books.
See the actual product
Watch the product walkthrough, then try it with your own business.
Recorded with a demo business. A walkthrough of the product, not a customer result.
Simple to start. Yours to control.
Tell Auto-Respond what you do and how you want to respond. Test the experience before turning it on for customers.
Set up my businessCreate the account you will use for your supported lead sources.
Choose Thumbtack in Lead Sources and complete the connection shown in the product.
Provide services, service area, hours, and reply instructions so messages stay grounded in your business.
Turn on the Thumbtack responder. The next supported lead receives its first reply in under 2 seconds.
Clarity for your team
Follow the conversation, review the customer's details, and see the next action in one place. These are real product screens from our demo business.

Know the price before you start
Try the response flow with your business. Review the conversations, see how it fits your day, and decide from there.
Thumbtack auto responder
Flat monthly channel price. No per-lead fees.
See how it works for your business.
Start my free trial No setup fee. No long-term contract.A few things you might be wondering
The details to help you decide.
Explore the help centerA Thumbtack auto responder replies to a new Thumbtack lead as soon as it arrives. Auto-Respond sends the first reply in under 2 seconds and can continue with follow-up messages based on the service details and reply instructions you provide.
Thumbtack does not have one useful flat price for every category and market. Check the price shown in your Thumbtack account for the services and locations you target. To measure the result, divide total Thumbtack lead spend by booked jobs instead of relying on a generic online range.
The first reply is sent in under 2 seconds on supported Thumbtack leads. That is the product response-time claim; it is not a promise that every lead will reply, qualify, or book.
The do-it-yourself setup is designed to take under 2 minutes, and same-day setup is available. The under-2-minute figure is owner-stated, not an independent stopwatch test.
Yes. A typical sequence can follow up on Day 1, Day 3, and Day 7. Follow-up stops when the lead replies or books, so the sequence does not keep chasing an active conversation.
Thumbtack auto-response is $99 per month with a 7-day free trial, no setup fee, no per-lead fee, no lead cap, and no contract. The optional voice agent costs $10 per month per number plus $1 per minute for outbound calls.
Auto-Respond also supports Yelp Request a Quote, Facebook Messenger, Facebook Lead Ads, Instagram DMs, and Google Local Services Ads.
Your next inquiry could be any minute
Built around your business. Ready when your customers are.