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Let the first response start while you finish the task in front of you. Ask for the location, service details, and timing you need to assess the job.
Thumbtack auto responder
Thumbtack Auto Responder
A Thumbtack auto responder from Auto-Respond sends a job-specific first reply to every new Thumbtack lead in under 2 seconds, then follows up on your schedule until the customer replies or books. Flat $99/month, no per-lead fees.
7 days to try it Cancel anytime
Optional voice callback requires a callable number and is billed separately.
Inside Auto-Respond Product walkthrough
Inquiry Conversation Next step
<2 secfirst response on supported leads
Your rulesservices, pricing, and instructions
7 daysto try it with your business
One platform. The channels you already use.
What does a Thumbtack auto responder send, and when?
The first reply goes out in under 2 seconds after a supported Thumbtack lead arrives. It is written from what the customer entered (the service, the job details, the location and the dates they picked) and from your services, prices and reply instructions, so it reads like an answer to their request rather than a thank-you note. From there the AI asks the questions you need to quote, and if the customer goes quiet, it follows up on the schedule you set.
Follow up without a reminder list
A configured Day 1, Day 3, and Day 7 sequence keeps unanswered leads moving. It stops when the customer replies or books.
What is a Thumbtack auto responder?
A Thumbtack auto responder answers a new Thumbtack lead automatically, so the customer gets a useful first message while you are still on a job, driving, or off for the night. Auto-Respond connects to your Thumbtack Pro account, reads the service category and project details the customer entered, and sends a job-specific first reply in under 2 seconds. Then it keeps the conversation going with your qualifying questions and a follow-up sequence that stops the moment the customer replies or books.
On Thumbtack the customer is usually comparing several pros for the same job. The research on lead response is clear about why the first useful answer matters: contacting a lead within an hour makes it about 7x more likely to qualify than contacting it an hour later (Harvard Business Review, 2011).
Thumbtack Front Desk, saved replies, or an AI auto responder?
There are three ways to answer Thumbtack leads faster. They differ in who writes the message and what happens after it.
Saved replies you send yourself
Free and personal, but someone still has to open the app, pick the message, and send it. Nights, weekends, and busy job days are where leads wait.
Thumbtack Front Desk
Thumbtack's own service sends the initial message you choose to your direct leads, in under two minutes. Thumbtack lists it at $60 a month (Starter) and $500 a month (Enterprise, 9+ locations), with sign-up through a call (Thumbtack).
Auto-Respond AI auto responder
A job-specific reply written from the customer's request and your services, prices, and instructions, in under 2 seconds. Qualifying questions, Day 1 / 3 / 7 follow-up, an optional instant voice callback, and the same inbox for Yelp, Facebook, Instagram, and Google Local Services Ads. $99 a month flat, no per-lead fees.
The difference that matters for winning the job: a fixed first message thanks the customer; an AI reply can answer their actual question, ask the one detail you need to quote, and offer the next step.
Best Thumbtack auto responder tools compared
Several tools answer Thumbtack leads automatically. They differ in pricing model, lead sources, and stated reply speed. Here is what each one lists on its own website.
| Tool | Lead sources | Pricing (as listed) | Stated reply speed | Voice calls | Free trial |
|---|---|---|---|---|---|
| Auto-Respond | Yelp, Thumbtack, Google LSA, Facebook Messenger, Facebook Lead Ads, Instagram DMs | Flat per channel: Yelp $99/mo, Thumbtack $99/mo, Google LSA $49/mo, Messenger $49/mo, Lead Ads $19/mo, Instagram DMs $49/mo. No per-lead or setup fees | Instant, under 2 seconds | Optional AI voice agent calls new leads instantly ($10/mo per number + $1/min) | 7 days |
| LeadTruffle | Yelp (via Zapier), Thumbtack, Google LSA, Angi, Meta Lead Ads, Facebook Messenger, website, phone | Custom pricing after a demo; month-to-month | Within seconds | AI answers inbound calls | Not stated on site |
| LeadWinner | Yelp, Thumbtack, Google LSA | $2.99 per lead, or $49/week with 20 leads included; billed weekly | About 10 s (Yelp), 20 s (Thumbtack), 15 s (Google LSA) | Auto-call that connects you to the customer | 7 days |
| Niche | Yelp, Thumbtack, Google LSA, Angi, Facebook Lead Ads, HomeAdvisor, Houzz Pro, Porch, Networx, Bark and more | $299/mo (Yelp + Thumbtack, up to 500 leads/mo) to $1,999/mo, plus a one-time setup fee; listed as launch pricing | Under 2 seconds (pricing page); 8-second median (lead sources page) | AI answers calls and places outbound calls ($0.79 to $1.29/min) | 10 to 14 days (pages differ) |
| Casey | Yelp, Thumbtack, Google LSA, Angi, Meta (incl. Messenger and Instagram DMs), website forms | Custom quote after a demo; month-to-month | Typically 5 to 30 seconds | AI can place the first call; answers Google LSA calls | Not stated on site (pilot program) |
Features and prices as listed on each company's own website, checked October 2026. Plans change, so check each provider for current details. "Not stated on site" means the company's website does not say.
How does Auto-Respond connect to Thumbtack?
The connection uses Thumbtack's own authorization, with no Zapier and no forwarding rules. In Auto-Respond, open Sources and click Add Thumbtack. Sign in to your Thumbtack Pro account and approve access; Thumbtack returns a secure access token, and your password is never shared. Your account then shows as an active source.
- One source per Pro account. Thumbtack is not split by location, so one Pro account is one source at $99 a month.
- Two-way messaging. New inquiries and the replies both run through the connection, and every conversation shows on your Leads page.
- Your rules. Business hours, delays, follow-ups, CRM sync, and team notifications are set per source in Messaging Settings.
Step-by-step setup and troubleshooting: Thumbtack source guide.
Watch: set up a Thumbtack auto responder
Connect your Thumbtack Pro account, add your business facts, and Auto-Respond replies to every Thumbtack lead in under 2 seconds with a job-specific message, then follows up on Day 1, 3 and 7.
What comes with a Thumbtack lead, and what wins the job
Every Thumbtack inquiry brings what the customer shared: their name, the service category and job description, the postal code or location, the availability they picked, any photos or documents they uploaded, and a phone number or email when they share one in the conversation. The AI uses those details so the first reply is about their job, not a generic thank-you.
Leads arrive whenever customers plan their projects, including evenings and weekends. A reply that wins the conversation usually does three things: it names the job, it asks the one question you need to give a price or book a visit, and it offers a clear next step. When a phone number comes through, the optional voice agent can call the customer instantly to qualify and book.
Want to see how lead prices and response speed add up? Read how much Thumbtack charges for leads and the speed-to-lead guide for Yelp and Thumbtack.
See the actual product
From setup to first response.
Watch the product walkthrough, then try it with your own business.
Recorded with a demo business. A walkthrough of the product, not a customer result.
Simple to start. Yours to control.
How do you set up a Thumbtack auto responder?
You connect with your Thumbtack Pro login, so there is no Zapier and no forwarding rule to maintain. Add the facts the replies should use, switch it on, and send yourself a test lead.
Set up my business- 01
Start the 7-day trial
Create the account you will use for your supported lead sources.
- 02
Connect Thumbtack
Choose Thumbtack in Lead Sources and complete the connection shown in the product.
- 03
Add business facts
Provide services, service area, hours, and reply instructions so messages stay grounded in your business.
- 04
Activate the responder
Turn on the Thumbtack responder. The next supported lead receives its first reply in under 2 seconds.
Clarity for your team
Thumbtack conversations next to all your other leads.
Every Thumbtack lead shows the customer's request, the replies so far and the next step, in the same inbox as your other sources. These are real product screens from our demo business.
Customer stories
What service businesses say about Auto-Respond.
Reviews from owners and teams who use it with their own leads.
5 out of 5 stars
“It handles everything. A lead came in from Thumbtack, the AI texted them, they didn't reply, so the AI called them. It answered their questions about pricing and booked the job. It's a complete sales machine.”
Eden LOwnerEL Garage Doors
5 out of 5 stars
“This system completely transformed our lead response process. It feels like having a dedicated team member who never sleeps and always responds professionally. Our booking rate increased just from faster response times. it's honestly like magic.”
Benjamin MOwnerCA Electrical Group
Know the price before you start
How much does a Thumbtack auto responder cost?
Thumbtack auto-response is $99 a month for each connected Thumbtack Pro account, with no per-lead fees, no lead cap and no contract. Thumbtack still charges for its leads as usual. Every channel is listed on the pricing page, and our guide explains how much Thumbtack charges for leads.
- Job-specific AI responses
- Business-specific instructions
- Lead conversations in one place
Thumbtack auto responder
$99/month
Flat monthly channel price. No per-lead fees.
Start with a 7-day free trial.
See how it works for your business.
Start my free trial No setup fee. No long-term contract.A few things you might be wondering
Thumbtack auto responder questions
Front Desk, setup, follow-up and cost.
Explore the help centerWhat is a Thumbtack auto responder?
A Thumbtack auto responder replies to a new Thumbtack lead as soon as it arrives. Auto-Respond sends the first reply in under 2 seconds and can continue with follow-up messages based on the service details and reply instructions you provide.
Does Thumbtack have its own auto responder?
Yes. Thumbtack sells Front Desk, which it describes as a service that automatically sends the initial message of your choosing to your direct leads, in under two minutes. Thumbtack lists Front Desk at $60 a month (Starter) and $500 a month (Enterprise, 9+ locations), with sign-up through a call. Auto-Respond is an independent alternative: an AI-written, job-specific first reply in under 2 seconds, follow-up, and an optional voice callback for $99 a month.
How does Auto-Respond connect to Thumbtack? Do I need Zapier?
No Zapier is needed. In Auto-Respond you open Sources, click Add Thumbtack, sign in to your Thumbtack Pro account, and approve access. Thumbtack returns a secure access token; your password is never shared. One Thumbtack Pro account is one source, and both incoming messages and replies run through the connection.
What information comes with a Thumbtack lead?
Whatever the customer shared on Thumbtack: their name, the service category and job description, the postal code or location, the availability they selected, file attachments they uploaded, and a phone number or email when they share one in the conversation.
How much does Thumbtack charge per lead?
Thumbtack does not have one useful flat price for every category and market. Check the price shown in your Thumbtack account for the services and locations you target. To measure the result, divide total Thumbtack lead spend by booked jobs instead of relying on a generic online range.
How quickly does Auto-Respond reply?
The first reply is sent in under 2 seconds on supported Thumbtack leads. That is the product response-time claim; it is not a promise that every lead will reply, qualify, or book.
How long does setup take?
The do-it-yourself setup is designed to take under 2 minutes, and same-day setup is available. The under-2-minute figure is owner-stated, not an independent stopwatch test.
Does it follow up after the first message?
Yes. A typical sequence can follow up on Day 1, Day 3, and Day 7. Follow-up stops when the lead replies or books, so the sequence does not keep chasing an active conversation.
What does the Thumbtack auto responder cost?
Thumbtack auto-response is $99 per month with a 7-day free trial, no setup fee, no per-lead fee, no lead cap, and no contract. The optional voice agent costs $10 per month per number plus $1 per minute of talk time.
What AI tools can handle both calls and texts from Angi, Google, or Thumbtack?
Auto-Respond covers two of the three from one account: Thumbtack and Google Local Services Ads leads get an instant written reply, and an optional AI voice agent calls back any lead with a callable number and answers your business line. It does not connect to Angi. The same account also covers Yelp, Facebook and Instagram leads.
Which other lead sources are supported?
Auto-Respond also supports Yelp Request a Quote, Facebook Messenger, Facebook Lead Ads, Instagram DMs, and Google Local Services Ads.
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